Audit & Compliance Manager
Louisville, KY
Full Time
Manager/Supervisor
Job Summary/Objective:
The Audit & Compliance Manager is responsible for compliance assurance by conducting internal and client audits, developing audit tools and checklists, and ensuring timely corrective actions. This role maintains readiness for regulatory inspections and accreditation audits through strong documentation and policy management. This role will analyze audit and performance data to identify trends and recommend improvements for the organization. Support vendor oversight by managing onboarding, qualification, and periodic audits to ensure adherence to regulatory and contractual standards.
Key Responsibilities:
Note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Medvantx is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics.
The Audit & Compliance Manager is responsible for compliance assurance by conducting internal and client audits, developing audit tools and checklists, and ensuring timely corrective actions. This role maintains readiness for regulatory inspections and accreditation audits through strong documentation and policy management. This role will analyze audit and performance data to identify trends and recommend improvements for the organization. Support vendor oversight by managing onboarding, qualification, and periodic audits to ensure adherence to regulatory and contractual standards.
Key Responsibilities:
- Lead and conduct scheduled and ad-hoc internal audits of pharmacy operations, including but not limited to dispensing, inventory management, cold chain handling, call center workflows, order accuracy, HIPAA compliance, onboarding, offboarding, IT security and documentation.
- Manage client audit process, ensuring compliance with contractual obligations in conjunction with Compliance leaders.
- Develop audit tools, checklists, and risk-based audit plans.
- Analyze audit finding. Identify gaps, nonconformities, and improvement opportunities; issue written audit reports.
- Track audit corrective and preventive actions (CAPA) through closure and verify effectiveness.
- Maintain documentation to ensure ongoing readiness for client audits and regulatory inspections.
- Maintain and update policies and procedures related to auditing and vendor management.
- Assist with strategic planning related to vendor optimization and operational improvement and prepare quarterly reporting for leadership and QMR.
- Oversee management of vendor program including qualification, requalification, management of changes at the vendor site as applicable, vendor audit, technical agreement, deregistration process, etc.
- Cross-functional collaboration with organizational teams to ensure vendor compliance and performance throughout the vendor life cycle.
- Maintain approved Vendor list and documentation
- Bachelor’s degree in healthcare, Business, Quality Management, or related field
- 5+ years of relevant experience in compliance, auditing or quality assurance within highly regulated field
- Understanding of HIPAA, URAC/ACHC, NABP, and pharmacy regulations required.
- Knowledge of pharmacy workflows (dispensing, fulfillment, inventory management, cold chain, call center, order accuracy) preferred
- High Level of proficiency in Microsoft Office programs, specifically Intermediate to Advanced level Excel proficiency
- Excellent written, verbal and interpersonal communication skills.
- Exceptional listening and analytical skills.
- Organized, detail-oriented and ability to work with limited supervision in an intense deadline-oriented environment.
- Strong critical thinking and problem-solving mindset.
- Strong documentation and process-writing skills.
- Demonstrated ability to work well independently, cross functionally and in a team environment.
- Ability to maintain a high level of confidentiality.
- Travel up to 15%
Note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Medvantx is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics.
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